Privacy during the Tally pilot

Pre-launch notice: This operational draft must name the responsible legal entity and subprocessors and be reviewed by Australian privacy counsel before public launch.

Information you choose to send

The demo enquiry form accepts an email address, practice name, role and approximate team-size range. Do not include patient information, clinical information, provider credentials or other sensitive information.

How it is used

Enquiry details are used to respond, assess pilot suitability and coordinate onboarding. They are not sold or added to unrelated marketing lists.

Storage and retention

Enquiries are stored separately from customer application databases. Enquiry records are deleted automatically once they are more than 90 days old, unless an active business relationship or legal obligation requires a different period. The deletion runs when the enquiry form is used, so a record can stay a little longer than 90 days if the form has not been used since.

Besides the details you enter, we store the date and time of your enquiry, a scrambled (hashed) version of your IP address, and a one-way code made from your email address and practice name. We use these only to limit spam and to recognise repeat submissions. The hashed IP address and the code are kept with the enquiry record and deleted with it. They are not used to identify you.

Each enquiry is also emailed to us. Copies of those emails stay in our email account, outside the enquiry database, and are not deleted by the 90-day process. We keep them only for as long as we need them to respond to you and arrange a demo or onboarding.

Who handles enquiry information

Enquiry details are processed by Cloudflare, which hosts the website and its enquiry database, and are emailed to us through Resend. Email delivery to us may also pass through Google. These providers may handle the information outside Australia.

Public demo data

The sample dashboard uses synthetic people and figures. It does not connect to a customer Splose account, Xero account or Tally customer database.

Access, correction and removal

Email hello@tallyhealth.au to ask what enquiry information is held, request correction, withdraw interest or request deletion.